Travel by ferry post-coronavirus

Travel by ferry post-coronavirus

This page includes useful information and responses to questions about when and how we can travel by ferry after the lockdown, what are the regulations and safety measures applied to ferry trips, or what you should carry with you to board and travel by ferry. 

When can I travel again by ferry in Greece?

May 26, 2020

From the 25th of May 2020, you can travel by ferry to all Greek destinations, following specific health and safety measures. 

What do I need to bring with me in order to board on the ferry?

May 26, 2020

According to the new safety measures issued by the Greek Maritime Ministry, all passengers need to carry with them before boarding: 

  • Their ferry ticket printed or in e-ticket format.
  • Passport or National ID card
  • Health Status questionnaire - completed
  • Face mask

Is the health status questionnaire necessary in order to travel?

May 26, 2020

All passengers travelling on every ferry route with duration more than 30min are obliged to carry with them and hand over to the ferry crew, a previously filled out health status questionnaire. 

Where can I get the health status questionnaire?

May 26, 2020

You can find the health status questionnaire at ferry agents and ferry companies' offices while they are also available to download from the Greek Maritime Ministry website. (For the time being the ministry's page shows only in Greek so we recommend that you use google page translation in order to locate the English form of the questionnaire and download it to your devices). 

 

What are the pre-boarding screening measures for ferries?

May 26, 2020

According to the new measures, Greek ports will apply safety measures before boarding in order to assess passengers for possible coronavirus symptoms or suspected exposure to a Covid-19 case. The ferry crew will also provide information about the onboard measures and check that the passengers have with them all the necessary documents as well as masks. More specifically, the boarding control includes: 

  • The entry at the ferry will abide by the necessary measures on social distancing, which means that each passenger will maintain a distance of at least 1,5 meters to the other(s). 
  • Thermal screening to all passengers using an infrared thermometer.
  • Trained members of the ferry crew will assess the health status questionnaire for each passenger. 
  • The ferry crew will check that all passengers carry with them and wear a face mask or at least a scarf that covers their mouth and nose. 

Can you be denied boarding?

May 26, 2020

Boarding refusal is possible if one of the following conditions apply: 

  • If the passenger's temperature is > 37.8oC.
  • If the passenger has evident coronavirus symptoms
  • If the responses on the health questionnaire show that the passenger has been in touch with a person that has been infected by COVID-19. 
  • If the passenger denies the use of a face mask during the ferry trip.

How early should I be at the port?

May 26, 2020

The new safety measures for ferry travelling are strict and apply to each passenger. This means that procedures like boarding might take longer than usual, so we recommend that you arrive at the port of departure at least 1 hour in advance. 

What is the passenger capacity for ferries?

May 26, 2020

The availability of ferry tickets depends on the maximum capacity of passengers allowed on each trip. 

More specifically, ferries are allowed to carry 50% of their maximum passenger capacity according to the security certificate of each vessel. In the case that the ferry has cabins the allowed passenger capacity can be up to 55% of the original vessel capacity. 

 

Do I have to wear a mask on board?

May 26, 2020

Yes. The use of a face mask is obligatory for all passengers as well as for the ferry crew. It is recommended for passengers to use non-medical masks made of fabric. A face mask must be worn at all times while onboard, at both indoors and outdoor spaces.

How much distance should I keep on board?

May 26, 2020

During your ferry trip, all passengers and ferry crew members must maintain a safe distance of 1,5 meters as well as avoid any unnecessary movement around the ferry spaces.

The necessary safety distance on board should be kept on all indoors and outdoors spaces of the ferry, while the use of a face mask is also required. The passenger service points (such as reception, restaurant, bar) will have social distancing floor marking signs to show the required distance between passengers. Also, the minimum number of passengers will be allowed in the ferry toilets in order to maintain distances between them at all times. 

Can I travel in a bed cabin?

May 26, 2020

Yes, you can travel in a cabin.

Before you book your bed cabin ticket it's good to know that only 1 passenger will be allowed per cabin. In the case of a family traveling together, 4 people are allowed per cabin (first or second-degree relatives). People with disabilities can also be accompanied by one person in the bed cabin. 

Can I travel in a numbered seat?

May 26, 2020

Yes, you can book a numbered seat (airplane type seats). For this type of seats, a particular layout will apply in order for passengers to be seated sparsely and maintain distances to each other. Special markings will indicate where passengers are allowed to sit, while the seats directly next to the booked seat will remain empty. 

What health and safety measures will the ferry companies apply?

May 26, 2020

The ferry companies have received strict instructions from the Maritime Ministry in order to deal with the current situation and make sure that all passengers and ferry crew travel safely. Few indicative measures that ferry companies will apply for health and safety are: 

  • Handing to all passengers a printed brochure of EODY (Greek public health organization) explaining the safety measures, while all ferries should have informative spots playing on screens and as audio messages on speakers during the ferry trip. 
  • All ferries must provide hand sanitizer stations at the entrance as well as at several indoor and outdoor spaces. 
  • Ferry crews will undergo special training in order to deal with a suspected case of COVID-19 if needed. 
  • All ferry spaces will be regularly cleaned and sanitized. 
  • Passenger service points such as restaurants, bars, cafeterias, and toilets will operate under strict hygiene measures. 
  • Ferries will keep all spaces well ventilated and follow the health instructions for air conditioning and ventilation. 
  • Make sure that all ferries all well-equipped with hand sanitizers as well as necessary medical supplies. 
  • All members of the ferry crew should wear a face mask at indoor and outdoor spaces of the ferry, as well as during their interaction with passengers. 
  • The ferry crew will be doing regular checks on board to make sure that passengers adhere to the safety measures.

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