When do tickets become available?
Usually, tickets become available 3-6 months before the departure date. Having said this, new routes and extra sailings are often added, so tickets could easily appear much closer to departure time. Keep checking back if you did not find availability on a given day. You can also contact us at any time, and we will do our best to find an available ticket for you.
Where can I travel to with Ferryhopper?
Ferryhopper can get you to any Greek island with a port, and a more than that too. We provide you with the ability to book from over 35 ferry operators and to more than 160 destinations in the Aegean, Ionian, and Adriatic Sea. Because the best holidays are Greek holidays, we’ve made sure to connect Greek islands with other countries too. So if you’re coming from Italy, Turkey or Albania, you can book your full trip through Ferryhopper.
Which documents are required for travel?
We recommend that you always carry with you your passport, ID or any other relevant identification document as you could be asked to prove that you are the legal ticket holder by the ferry personnel or the port authorities. For international trips ID or passport are obligatory both for booking a ticket as well as for getting on the ferry. For regular fares, your ticket is the only additional document required. In the case of discounted tickets, you will be asked to provide your discount card. Depending on the company, the discounts vary. For more information please visit the discounts section of the FAQ.
I like to book last minute, how late can I go?
We can sell tickets up to 24 hours before departure, but in that case, you will have to collect them at the port. If you are planning to get the tickets delivered to you via courier, you should take the delivery time into account, and we recommend leaving at least 3 days, preferably 6 before departure. There’s nothing wrong with collecting your tickets from our offices or the port though, so if you are booking last minute, we recommend selecting one of these ticket collection options.
What time should I arrive at the port?
This will depend mostly on the port you are leaving from. Some of the major ports, such as Piraeus, Rafina, and Patras are so large that you could have up to a 20-minute walk from the port entrance to your boarding gate. We, therefore, recommend arriving at the port with a comfortable one hour (especially if you have a car) to spare before the ferry is scheduled to depart. Remember, you’re going on holidays: this is a ferry you don’t want to miss!
If I have lost my ticket, will I be able to board the ferry?
Unfortunately, without presenting the physical tickets, you will NOT be allowed to travel. The printed ticket is required and cannot be replaced by the reservation or the ticket number unless the company offers an electronic ticket boarding pass. Most companies offer a refund or a new ticket of equal value given that the tickets you lost were not used in a period of one month after the date of your scheduled trip. This, however, depends on the companies, and we recommend that you check up with them. Of course, we would be happy to put you in touch with the right departments and help you resolve your case.
How accessible are ferries to people with disabilities or special medical conditions?
Port authorities and ferry companies are together required to provide free assistance to enable all passengers to safely and comfortably, embark, travel and disembark. If you have specific assistance requirements it’s always a good idea to warn them in advance though. You can do this at the time of your booking, or by contacting the port authorities directly. If the ferry company damages any medical or essential mobility equipment, then they are required to make every possible effort to provide you with a temporary replacement of this equipment. As for any other piece of luggage, they are also required to reimburse you the cost of that equipment.