Ferries Koh Ngai

Find detailed answers to all your questions about ferry ticket changes, cancellations and refunds.

Remember that you can also use Ferryhopper's online booking modification service, available with certain ferry companies.

If your ferry trip is cancelled, you usually have the following options:

• Change your ticket to another departure of equal value.
• Cancel your ticket with a request sent to the ferry operator for a full refund.

Find out more about what you can do in case of weather disruption or ferry strike.

If you’re worried about possible delays or cancellations, you can always visit our ferry travel alerts page for real-time updates on strikes, weather disruptions, and service suspensions.