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Can I take my pet on the ferry? Are there any luggage restrictions on ferries? Can I take my bike on the ferry? Is there any extra cost to take my bike on board? My baggage has been damaged / lost / delayed. What do I do?
Can I take my pet on the ferry?July 16, 2020
Most ferry companies are pet-friendly and have adapted their boats in order for you to be able to travel with your 4-legged friends. Regarding where your pet can stay on board, there are different choices available depending on the ferry route and company (e.g. kennels, pet-friendly cabins, specially adapted areas on the deck etc.). The options also depend on the size of your pet; while you are usually allowed to carry a small pet with you inside its carrier / bag, larger animals may have to travel in a kennel or a cabin, if available.
Some companies require that you pay to take your pet on the ferry, while others allow you to bring pets on board for free. Regardless, you will need to book a ticket for your pet. Please note that the space available for pets on ferries is usually limited, so we advise you to book as early as possible. You may also be asked to present a certificate from a veterinarian confirming that your pet is up to date with all the required vaccinations.
Please consider using a muzzle for larger dogs to ensure that all passengers enjoy a safe and comfortable ferry journey.
Are there any baggage restrictions on ferries?July 16, 2020
Each ferry company has its own baggage allowance policy. We recommend that you read the baggage allowance policy of the ferry company you are traveling with to avoid excess baggage charges at the port.
One large piece of luggage per person is typically allowed on board. If you wish to carry additional luggage or special sports equipment, please consider using the alternative courier services available during boarding.
Please note that depending on the ferry and your ticket type, there may not be a specific compartment or other space to store your luggage during the trip, especially if you don’t have a specific seat assigned to you (e.g. if you have purchased a deck-lounge ticket). In this case, you can keep your bags next to where you are sitting. Please make sure that you don’t leave them unattended.
Can I take my bike on the ferry?July 16, 2020
Most ferries that have a garage for vehicles also carry bikes. Many ferry companies allow you to take your bike on board free of charge. Regardless of whether you have to pay or not, you will probably be required to book a ticket for the bike.
Please note that small catamarans or high-speed ferries may have stricter rules regarding bringing bikes on board. Make sure that you check the company’s rules for the specific route and ferry before booking.
My baggage has been damaged / lost / delayed. What do I do?July 16, 2020
We would like to assure you that baggage is very rarely lost, damaged or delayed. If, however, your luggage does get damaged, lost or delayed, you should inform the ferry company as soon as possible. In case you are still on the ferry, please notify a member of the crew.
If you have any further questions, please do not hesitate to contact us. We understand that having to deal with a situation like this during your holiday is very frustrating and we will do our best to help.