Liberty Lines: Ferries, Tickets & Info

General info

Liberty Lines is an Italian ferry company established in 1993 and based in Trapani, Italy. Its main goal is to serve maritime transportations needs of destinations in Italy and Croatia while maintaining a high level of services.

Liberty Lines ferry routes

Liberty Lines serves a large network of routes mainly to the Aeolian Islands, Sicily, the north coast of Croatia, and the Ionian Islands. 

A few indicative ferry routes served by Liberty Lines are:

  • Panarea to Lipari
  • Messina to Stromboli
  • Palermo to Ustica
  • Poreč (Croatia) to Trieste
  • Trieste to Piran (Slovenia)

Liberty Lines fleet & ships

Liberty Lines has a fleet of 32 vessels and consists of hydrofoils, catamarans and monohulls. Some of the ferries of Liberty Lines are Ammari, Carlo Morace, Calypso, Eschilo, Platone, and Gianluca M.

Liberty Lines discounts & offers

The ferry company Liberty Lines offers special discounts for specific passenger categories, including:

  • Permanent residents on the smaller islands of Sicily
  • Children
  • Toddlers
  • Large groups of travelers

Note: infants up to 3 years old travel for free, paying only the port taxes.

By planning your trip on Ferryhopper, you can find all available offers and discounts, and book cheap ferry tickets with Liberty Lines.

Liberty Lines special amenities & facilities

All vessels in the fleet are equipped with comfortable chairs and air conditioning. Most Liberty Lines ferries have also reclining seats, accessible toilets, a bar, and Wi-Fi.

Most Liberty Lines ferries have specialized equipment for people with disabilities. Access on-board is ensured by means of special walkways and with the aid of the well-trained cabin crew. As some vessels do not offer the same facilities, getting in touch with the company prior to the ferry trip is highly suggested. 

On the ferries of Liberty Lines, pets are welcome to travel. In order to be allowed on-board, all pets should hold a ticket. Smaller animals must be kept in special carriers, while large-sized animals must be equipped with a muzzle and a leash. 

On Ferryhopper you will find all ferry services as well as Liberty Lines ferry connections. Compare prices from Liberty Lines and all other ferry companies and book the cheapest ferry tickets.

Vessel 26 vessels
Destinations 20 destinations
Traveler 1k ferryhoppers

Popular ferry routes

Favignana - Marsala Get tickets
Milazzo - Stromboli Get tickets
Stromboli - Milazzo Get tickets
Vulcano - Milazzo Get tickets
Palermo - Ustica Get tickets

Discounts

Adult (full fare)
Full fare with no discount
Child (4-11)
Discount for children aged 4-11 years
Child (1-3)
Discount for children aged 1-3 years
Infant
Discount for infants

Ferries - Liberty Lines

Terms & cancellation policy

GENERAL TRANSPORT CONDITIONS FOR PASSENGERS ON BOARD OF THE FAST FERRIES OF THE COMPANY “LIBERTY LINES S.p.A.”

This is a translation of the official Italian version of the document “CONDIZIONI GENERALI DI TRASPORTO PASSEGGERI A BORDO DEI MEZZI NAVALI VELOCI della LIBERTY LINES S.P.A.".

In case of any inconsistency or conflict between this translation and the above mentioned official document, the latter shall prevail.

Art.1 Definitions

In  the  context  of  this  document  each  of  the following  terms  shall  have  the  meaning specified  below:  (a)  “Company”  indicates  the Company  Liberty  Lines  S.p.a  with  registered headquarters in Trapani, in Via G.S. Vulpitta,n°  5.  (b)  “Passenger”  indicates  any  person embarking on and/or disembarking from any of the vessels managed by the Company and/or onboard  of  any  of  the  vessels,  other  than  the Captain,  a  member  of  the  crew  or  a  person carrying  out  work  or  services  on  board  the vessel;  (c)  “Ticket”  indicates  the  ticket,  valid for boarding, issued by the Company, proving the finalization of the transport contract for the journey indicated on the Ticket; (d) “Electronic Tkt” “E-Ticket” indicates the electronic ticket not  valid  for  the  boarding  that  has  to  be exchanged  into  valid  ticket;  (e)  “Conditions”indicates the terms and conditions as described in this document and/or the abstract printed on the back of the Ticket, regulating the terms of transport  on  board  of  the  Company’s  vessels. Summary  of  the  trip”  indicates  the  details  of the purchased itinerary.

Art. 2 Undertaking of Service

The  Company  undertakes  the  transport  of  the Passenger together with his personal luggage in accordance  with  the  Conditions  which  thePassenger  declares,  at  the  purchase  of  the Ticket,  to  have  read  and  accepted.  The Conditions  can  be  found  on  board  the Company’s  vessels,  in  the  Company’s  Ticket Offices,  in  the  registered  Office  of  the Company  and  on  the  Company’s’  website www.libertylines.it  (in  case  of  any  conflict between the abstract printed on the back of the Ticket,  the  Conditions  available  on  board,  in the Ticket Offices, the registered office of the Company and on the website, the conditions as shown  on  the  Company’s  website  shall prevail).

Art. 3 Price

The  Price,  paid  by  the  Passenger  to  the Company  for  the  purchase  of  the  Ticket, includes VAT, if payable, (hereinafter referred to as “the fare”) and any supplementary costs, and/or harbor dues.

Art. 4 Ticket

In  order  to  travel  on  board  the  vessels  of  the Company,  the  Passenger  must  have  a  regularTicket, issued by one of Ticket Offices of the Company or by an authorized Sales Point. At  the  time  of  purchase  of  a  Ticket  at  the Ticket  Office  or  online,  the  Passenger  shall verify  the  following  details:  application  of reduced fare (if entitled to it), the number of passengers, the port of origin and the port of destination, the date and time of the departure; furthermore, the Passenger shall verify that the amount  paid  corresponds  to  the  amount indicated on the Ticket and that the change is correct in case of cash payments. The Ticket is personal and non-transferable and must be kept during the entire duration of the trip  and  shown  to  the  company’s  staff  upon request.

Damaged and/or altered Tickets are not valid. The  Ticket  is  valid  only  for  the  trip,  the  day and time of departure indicated on it. It  is  forbidden  to  transfer  the  Ticket  to  third parties.  In  case  of  unlawful  transfer  of  the Ticket and of personal transport documents to other  people  the  Ticket  shall  be  deemed  not valid.

The  Company  reserves  the  right  to  report transgressors to the authorities in charge.

In  case  of  theft,  loss  or  destruction  of  the Ticket, it is not possible to request a duplicate.

If  the  Passenger  wishes  to  travel,  he  must purchase  a  new  Ticket,  as  per  Art.5  of  the General Conditions of Transport.

The  ticket doesn’t  constitute  an  invoice. In order to obtain the latter, the interested parties have to sign in and create an invoicing profile in the database “Anagrafica Amministrazione” of the Company filling in the appropriate form reporting  biographical  and  tax data,  in accordance  with  art.  22  of  D.P.R.  633/1972.

For invoices above the amount 77,47€ a stampduty is required and it shall be charged to the Passenger.

4.2 Reduced Fares

Passengers who benefit from reduced fares (if they  are  provided  and  they  are entitled  to them),  must  be  in  the  possession  of  a  valid personal document, at the time of purchase and for the duration of the journey. The Passenger must show his document to the staff on board and/or  to  the  Company  upon  request  in  the carrier’s  capacity as  a  public  service  for maritime  transport,  pursuant  to  provisions stated in art. 45 of D.P.R. 28.12.2000, No. 445. Passengers  who  are  unable  to  show  such document will not be allowed to board. Should they  already  be  on  board,  they  will  be requested  to  purchase  a  new  Ticket  with  full price at the first available Ticket Office. The  reduced  fares  are  applicable  to  the  net prices,  excluding  all  accessories.  A  Passenger who is entitled to multiple facilities will only benefit of the  most  favorable, as  the accumulation of more facilities is not allowed.

4.3 Ticket Check

If Passengers, following a check performed by the Company’s staff, show an irregular Ticket (concerning the trip, the day or the time of the departure, fare and reduced fare), they will not be allowed to board. The non valid Ticket will be deemed as non-refundable and the Passenger will be required to purchase a new Ticket with full Price. In the  event of a failure to identify a traveler who has a reduced fare, he won’t be allowed to board, and if he is already on board he will be required  to  purchase  a  new  Ticket  with  full Price at the next Ticket Office.

Art. 5 Loss of Individually Named Ticket

In  case  of  loss  and/or theft  of  the  Ticket,  the Passenger must report such loss and/or theft to the competent Italian Authorities and promptly advise  the  Company,  handing  over  a  copy  of the police report. In order for the Passenger to get on board the vessel, the Passenger must pay to the Company the Price of a new Ticket. The Company will refund the Passenger the Price of the  Ticket  within  6  months  from  the  date  of departure as indicated on the Ticket, under the condition that the lost Ticket has not been used by a third person.

Art. 6 Children

Passengers   under   12   years   must   be accompanied  by  an  adult.  Any  children discounts are indicated on the Company’s fare schedule,  available  at  the  Company’s  offices, its  Ticket  Offices  and  the  Company’s  official website.

Art. 7 On-line Sale and E-Ticket

Pursuant  to  Italian  Legislative  Decree  N.206/2005   (Italian   Consumer   Code),   the Company  has  established  procedures  for  the sale of Tickets through the use of information technology instruments. The Passenger can buy the  Ticket  “on-line”  directly  through  the Company’s  website  www.libertylines.it.  To confirm the online purchase the passenger will be sent the E-ticket and the relevant Summary of  the  trip.  Pursuant  to  art.  52,  paragraph 1 letter f) and art. 55 paragraph 1 letter b) of the before  mentioned  Law,  the  Passenger  has neither  the  right  to  cancel  nor  to  request  the Company for refund of any sums paid, unless otherwise  provided by  the  applicable  law and the Company’s Conditions.

The E-ticket may be issued by the authorized sales  points  of  the  Company  (E.g.  travel Agencies  and  Call  Center  of  the  Company). The  Electronic  Tkt  is  individually  named, personal and non-transferable. The Electronic Tkt  is  not  valid  for  boarding  and,  as  such,  it must  be  handed  over  at  the  Ticket  Office  in exchange for a regular Ticket. In the event of a difference  between  the  Price  shown  on the Electronic Tktand the Price of the final Ticket, the Passenger must pay the difference.

Art. 8 Routes and Timetable

The dates and times of departure and/of arrival of  the  vessels  managed  by  the  Company,  as well as the routes, may be subject to changes, also  without  notice,  for  technical  reasons beyond  the  Company’s  control  and/or  force majeure and/or reasonable cause. A Passengerholding  a  Ticket/  Electronic  Tkt,  purchased prior to the day of departure, should therefore verify  (by  contacting  the  Company’s  Call Center the day before the day of departure) that there are no changes in the service as indicated in the Ticket/Electronic Tkt.

Art.9 Cancellation or Interruption of the Trip by the Passenger and Refunds

Cancellation of the trip must be notified by the Passenger, in the following ways:

Up to two hours before departure, at any of the travel agencies authorized by the Company, through the Call Center or at any of the Ticket Offices;

Up  to  30  minutes  before  departure  at  the Ticket Office of the port of embarkation.

In this case  the  contract  is  terminated  and the Passenger  is  entitled  to  the  a  refund  of  the Ticket with the following penalty fees:

10% of the fare in case of withdrawal request up to 24 h before.

25% of the fare in case of withdrawal request over  24  hand  up  to  30  minutes  before  the same.

No refund is due in case of withdrawal requests  not  included  within  the  terms  above mentioned.

The refund of the ticket, payed  through cash, may be effectuated by all the ticket offices; the tkt payed through credit/debit credit card, and the E-tickets purchased online or through the Travel Agencies, will  be  refunded  by  the Company (art. 11) following a written request sent by email to [email protected]libertylines.it

A  Passenger’s  right  for  refund  will  be  time-barred  after  six  months  from the  date  of departure  as  shown  on  the  Ticket/  Electronic Tkt. Right to refund for trips cancelled as stated above  is  forfeited -in  any  case- after  six months  from  the  departure  date  indicated  on the  Ticket.  In  case  a  Passenger  cannot disembark  at  the  port  of  destination  due  to force majeure, the Passenger can disembark at the next port of arrival. In case the Passenger does  not  want  to  disembark  in  this  port,  the Passenger must buy a new Ticket covering the trip from the port where the Company had the right  to  disembark  to  the  chosen  port  of disembarkation. If your trip is interrupted due to a Passenger, the Company is not liable for reimbursement  of  the  difference  in  price relevant to the unused part. In case the journey is interrupted by decision of the Passenger, the Company  is  not  obliged  to  any  refund  to  the Passenger.

Art. 10 Ticket Changes and Penalties

In no circumstance will the Ticket/ Electronic Tkt  be  replaced  with  another  for  a  different destination.  The  Passenger  may  request  the Company to replace the Ticket/ Electronic Tkt with  another  Ticket/  Electronic  Tkt  for  the same  trip,  changing  the  date  and/or  time  of departure. In this case, provided that seats are available  on  the  vessel,  such  change  will  be made  handing  over  the  original  Ticket/ Electronic Tkt and with the application of the following penalties:

  • if a request for change of the Ticket/Electronic Tkt is received by the Company at least 24 hours before departure, the Passenger must pay the Company an amount equal to 5% of the fare;
  • if a request  for change of the Ticket/Electronic Tkt is received by the Company over 24 h but before the actual time of departure, the Passenger must pay the Company an amount equal to 12% of the fare; No Refund will be due to the Passenger for any required  changes  beyond the  terms  indicated above.

Art. 11 Impediments

–Cancellation

–Early Departure

–Interruption of Journey

–Refund

The provisions in this article are not applicable in case of incompatibility with EU Regulation n. 1177/2010. If departure of the vessel is not possible  for  reasons  not  caused  by  the Company,  the  Contract  is  terminated  and  the Company  shall  refund  the  Passenger  only  the price paid. In the event that the Company is forced to depart early due to force majeure, or  by  order  of  the  Authority,  or  for  other causes not beyond the Company’s control, the Passenger  shall  have  the  option  (if  and  whenpossible) to take the next departure, or request a  refund  of  the  price  paid.  In  case  the Company,   due   to   causes   beyond   the Company’s  control,  cancels  the  departure  of the  vessel  and  (if  possible)  the  Passenger chooses not to make the same trip on another vessel  of  the  Company  with  a  subsequent departure,  the  contract  is  terminated  and  the Company  will  refund  the  Passenger  only  the Price  paid.  The  Passenger  may  request  the termination  of  the  contract  if  the  Company changes the route of the vessel and this causes a prejudice to the Passenger. If the Company, for justified reason, cancels the departure of the vessel or changes the route, the compensation to the Passenger for damage, if any, shall not in any case exceed double the amount of the Fare paid. If the journey of the vessel is interrupted due to force majeure or for reasons beyond the Company’s control, the Passenger only pays to the  Company  the  fare  in  proportion  to  the distance travelled and the Company will refund the price difference to the Passenger. However,the Company is entitled to keep the full Price if,  within  reasonable  time,  it  offers  the Passenger to  continue  the  trip  with  another vessel,  without  any  further  costs  for  the Passenger.

In case of cancellation of the trip or delay on departure  that  is  not  attributable  to  force majeure, the Passenger will have the chance (if is possible) to avail of the first trip operated by the  Company  or,  as  an  alternative,  the Passenger  can  request  the  refund  of  the  total amount of the Ticket. The refund of the ticket, payed through cash,may be effectuated by all the  ticket  offices;  the  tkt  payed  through credit/debit  credit  card,  and the  E-tickets purchased  online  or  through  the  Travel Agencies, will be refunded by  the  Company (art.  11)  following  a  written  request  sent  by email to [email protected] Whenever the cancellation  of the trip or the delayed departure that is not attributable to force majeure require an additional accommodation, the Passenger will be entitled to compensation for the additional stay. Such compensation shall not exceed 80 euros per night, for a maximum of three nights.

Art.  12  Compensation  in  case  of  Late Arrival

Without  prejudice  to  any  of  the  applicable Laws,  any  compensation,  if  due,  by  the Company to the Passenger in the event of late arrival  will  be  calculated  in  proportion  to  the Price  paid  for  the  Ticket,  guaranteeing  the minimum level as established by art. 19 of EU Regulation  n.  1177/2010.  In  any  case  and without  prejudice  to  any  other  applicable limitation of liability provided by the law, if the delay  due  to  weather  conditions  endangering the  safe  operation  of  the  ship or  to extraordinary  circumstances  which  could  not have  been  avoided  even  if  all  reasonable measures  had  been  taken  no  compensation  is payable. If the Passenger holds a season Ticket, compensation,  if  due,  will  be  calculated  as mentioned  above  and  each  passage  of  the season  Ticket  will  be  considered  as  a  single Ticket.  Compensation  from  the  Company  is carried out  by  bank transfer  or  in  cash  at  the Ticket  Offices  of  the  Company,  except  for Tickets  issued  in  exchange  of  Electronic  Tkt which will only be refunded by the entity that issued the Electronic Tkt. with the exception of the tickets issued following the exchange of the ticket  that  will  be  refunded  by  the  Company.

Claims  for  compensation  under  6,00  (six/00) euro will not be accepted, both in case of single Tickets or in case of season Tickets.

Art. 13 Embarkation

  1. a)  For  all  connections  except  the  connection indicated below at section b), Passengers must arrive for embarkation at least 15  minutes  before  the  scheduled  time  of departure, holding a regular Ticket.
  2. b) Trieste-Istrian Coast Connections Passengers departing for an international trip must arrive for embarkation at least 30 minutes prior to departure time in order to complete immigration formalities and check-in. In lack of compliance with the above terms, embarkation will not be guaranteed.

Art.14 Assistance for Passengers with Disabilities or Reduced Mobility

Assistance  to  Passengers  with  disabilities  or reduced mobility is provided within the limits provided by EU Regulation n. 1177/2 010. In order to ensure such assistance, the Passenger must arrive at least 30 (thirty) minutes before the scheduled embarkation time, at the meeting point designated and communicated by the Company at the time of the request of assistance.

Art.15 Documentation for Overseas Departures

Passengers  departing  for  an  international  trip must  be  in  possession of all  documentation required for entrance in the foreign country. The Company cannot be held liable if the Passenger is not permitted to disembark at the port of destination by any Foreign Authority.

Art. 16 Luggage

Each Passenger may carry free of charge only 1 (one) piece of hand luggage having a maximum size of 60x40x20xcm. Luggage exceeding this limit  or  further  luggage  shall  require the payment of a “luggage Ticket” at the applicable rate. The Company or the Master of the vessel may  at their discretion  refuse the boarding of luggage if  its  size or  weight  is  deemed  as  an impediment   to   comfortable   and/or safe navigation of the vessel. It is forbidden to insert flammable materials or, in general, dangerous materials,  smuggled  goods,  letters  or parcels subject  to  postal  tax  in  the  luggage.  Luggage must  contain  only  the  Passenger’s personal items. Luggage must be properly packaged and securely  closed  before  embarkation and the Passenger is obliged to look after it throughout the  journey  up  to  disembarkation. Luggage cannot be stored on seats or cause obstruction to  other  Passengers  and/or  the  crew. It  is forbidden   to   board   any   unaccompanied luggage,  cargo  or  packages  of  any  kind. Any luggage  not  disembarked  by  the  Passenger immediately after arrival will be deposited with the  Authority  of  the  Port  of  arrival,  at  the Passenger’s  expenses  and  risk.  For different types  of  luggage  or  heavier  weight,  specific authorization of the Master of the vessel will be required. The Master can refuse embarkation at his discretion. The liability of the Company and the Passenger is subject to rules of the Italian Code of Navigation.

Art. 17 Pets

The Company’s vessels, due to their technical characteristics,  are  intended  only  for  “fast carriage  of  Passengers”  and  they  are  not equipped  with  cages  or  specific  areas  for  the transport of pets. Upon purchase of the relevant Ticket,  the  Passenger  is  allowed  to  transport one  pet  only  (travelling  with  the  Passenger) under the following conditions:

During  the  entire  journey,  dogs  must  be muzzled and leashed or, alternatively, kept in a suitable “pet carrier”; cats and other small pets must always be kept in a suitable “pet carrier”, as well as birds in special cages. Animals  must  be  transported  in  such  a manner  that  they  cannot  cause  damage  or inconvenience to other Passengers and/or to the vessels.  The  Company  reserves  the  right  to request,  before  boarding,  medical  certificates attesting the good health and vaccination of the animal.

The certificates bearing dates prior to 90 days from the date of departure shall not be considered  valid.  Maintenance,  custody  and care of animals during carriage are at the full risk  and  expense  of  the  Passenger,  who  is required to comply with all health provisions of the  competent  authorities.  The  Passenger agrees to fully indemnify the Company in case of any liability and/or expense that may arise due to the Passenger’s non-compliance with the above mentioned regulations and laws.

Art.18  Responsibility  and  Authority  of  the Master

All persons on board  are  subject to the Authority of the Master of the vessel who has all disciplinary and  security powers during navigation, as established by the Law. The Passenger, as from the moment of embarkation until complete disembarkation, is obliged to strictly follow  all rules, directions  and instructions in force on board and/or, from time to  time, given by the  Master  and/or  by  the Company.  Furthermore,  the  Passenger  shall behave in a diligent and cooperative way. The Passanger shall  watch over his own security and safety, his pets and the persons under his custody, as well as over his luggage, especially in the event of adverse weather conditions. The Company shall not be held liable for any damage caused to the  Passenger, his/her pets and/or  personal  belongings,  caused  as  a consequence of breach of these rules, directions and instructions in force on board and/or given, from  time  to  time, by  the Master and/or implemented by the Company; damage caused by the violation of any  prescription or order given by the Master regarding the safeguarding of human life at sea or by the instrumentation on board the use of which by the Passenger is absolutely  forbidden-or  by any act of negligence and/of recklessness of the Passenger from the moment of embarkation  until the moment of disembarkation and/or caused by the Passenger’s  conduct. The Company shall not be liable for  any  harm or damage to persons, luggage or personal belongings caused by force majeure, by perils of the sea or by any conditions the Company refers to the EU Regulation No. 1177/2010, the Italian Code of Navigation, the Italian Civil  Code and other legal provisions as  far as they are compatible with these conditions.

Cancellation or Interruption of the Trip by the Passenger and Refunds

Cancellation of the trip must be notified by the Passenger, in the following ways:

  • Up to two hours before departure, at any of the travel agencies authorized by the Company, through the Call Center or at any of the Ticket Offices;
  • Up  to  30  minutes  before  departure  at  the Ticket Office of the port of embarkation.
  • In this case  the  contract  is  terminated  and the Passenger  is  entitled  to  the  a  refund  of  the Ticket with the following penalty fees:
  • 10% of the fare in case of withdrawal request up to 24 h before.
  • 25% of the fare in case of withdrawal request over  24  hand  up  to  30  minutes  before  the same.
  • No refund is due in case of withdrawal requests  not  included  within  the  terms  above mentioned.
  • The refund of the ticket, payed  through cash, may be effectuated by all the ticket offices; the tkt payed through credit/debit credit card, and the E-tickets purchased online or through the Travel Agencies, will  be  refunded  by  the Company (art. 11) following a written request sent by email to [email protected]