General Info

The ferry company Aegeon Pelagos is a subsidiary of the well-known ferry company Anek Lines and has been active since 2010, based in Chania. The goal of the company is to cover the needs for ferry itineraries in the Cyclades, the Dodecanese and Crete.

Aegeon Pelagos operates the ferry line that starts from Piraeus, crosses the islands of the Cyclades, reaches the ports of Crete and then ends at the islands of the Dodecanese. More specifically, the ferry Preveli serves the following ferry line: Piraeus - Milos - Santorini - Anafi - Heraklion - Sitia - Kasos - Karpathos - Halki - Rhodes. At the same time, the ferry has amenities and facilities such as cabins, restaurant and garage for vehicles.

Aegeon Pelagos supports discount policies for groups of travelers such as students, large families, children, the unemployed, etc. Ferryhopper has included all the discounts and offers of Aegeon Pelagos to book ferry tickets at the best prices.

Here you will find all ferry services as well as Aegeon Pelagos ferry connections. Compare prices from Aegeon Pelagos and all other ferry companies and book the cheapest ferry tickets.

Vessel 1 vessels
Destinations 11 destinations
Traveler 2k ferryhoppers

Routes

Santorini (Thira) - Piraeus
Piraeus - Santorini (Thira)
Santorini (Thira) - Heraklio
Milos - Piraeus
Santorini (Thira) - Milos
Heraklio - Santorini (Thira)
Piraeus - Milos
Milos - Santorini (Thira)
Piraeus - Anafi
Milos - Heraklio

Discounts

Adult fare

Adult fare


Child fare (5-10)

Child fare (5-10)


Infant

Infant


Student in a Greek university

Student in a Greek University


Large Family (Greek citizens)

Large Family (Greek citizens)


Person with disabilities

Person with disabilities


Ferries - Aegeon Pelagos

F/b Prevelis
Vessel type
Open deck
Length
142m
Passengers
927
Vehicles
310

Terms & Cancellation Policy

PASSENGER NAME LIST:

According to EU Directive 98/41 it is mandatory, for safety reasons, to list by name all passengers on every sailing. To make that possible, tickets are  issued  BY  NAME  and  specifically  must  include:  Passenger’s  First  and  Last  name, Gender, Birth Date, Age (adult, child, infant), Type of Vehicle and Plate No. Ιn addition, the issuing agent must be notified of passengers requiring SPECIAL CARE.

PASSENGER’S  PHONE  NUMBER: 

Passengers  are  advised  to  provide  their  travel agency  with  a  telephone  number  (preferably  mobile  phone  number) so they can be contacted in case of emergency e.g. cancelation of departure due to bad weather conditions etc. Passengers should check at ticket issue, if the data shown on the ticket is correct (date, time, itinerary, vessel’s name, ID details, etc.) It is strictly forbidden to issue tickets on board; therefore for their convenience, passengers must contact their travel agent on time to book and issue their tickets.

Children up to 5 years old: they travel for free, without being entitled to a bed or a seat. It is obligatory to issue a Free of Charge ticket. Children traveling in cabins or seats, are entitled to 50% discount and they must be accompanied by an adult.

NUMBERED SEATS:

Use is only allowed to the holders of numbered seat tickets.

EMBARKATION   PROCEDURE:  

Passengers  must: a) report at the embarkation area at least  thirty (30)  minutes before departure. b) if travelling by car, one (1) hour before departure. Drivers are obliged to embark and disembark their vehicle.

Vehicles’  passengers must exit the vehicle  before  embarkation. Vehicles’ priority order  for embarkation is determined by the Port Regulations of  each  Port  Authority, where  embarkation  takes  place.  All  passengers  should be able to present their valid travel documents. The company reserves the right not to allow boarding in case of a passenger  not  having the  travel  documents  required.  In  case  a  passenger  wishes  to disembark prior to the ship’s departure, he/she is obliged to inform the vessel’s Purser’s Office  and  upon  leaving  the  ship  to  take  all of  his/her  luggage  as  well. In  case  of vehicles, please mind that there is the possibility of being unable to remove them from the ship’s garage due to their pre-arranged parking positions.

TICKET OPTION DATE:

Tickets must be issued within a specific time period following their booking, of which passengers are advised by their travel agent. If tickets are not issued within this period, the booking is automatically cancelled.

OPEN  DATE  TICKETS: 

Open  date  tickets  are  valid  for  1  year  from  the  date  of  issue.  If  passengers  wish  to  travel  during  a  period  in  which  a  higher  tariff  is  in  force,  then  they must pay the difference between the current and the pre-paid open ticket fare.

Passengers with open date tickets must  reserve their journey well in advance. The Company cannot secure the reservation of the passengers on  their  desired travel dates or accommodation type. Open date tickets are cancelled without charge when they have  been  originally issued as open date. If they have been converted to open date, the date the ticket has been converted to open date ticket is considered as the cancellation date. Any refund will be made according to the initial date of voyage.

CHANGES  –  TICKET  CANCELLATION:

Tickets  can  be  invalidated  by  the  issuing agency.  Tickets  cannot  be  invalidated  by  phone.  Passengers wishing  to  invalidate their tickets must hand them over to the issuing agency. The refund for the invalidated

tickets can be made by the issuing agency and is valid for up to 1 year after the date of invalidation. Tickets can be converted to open date tickets, by phone. Tickets can be converted to another departure date, by phone. In this case, passengers must receive their tickets before embarkation.

CANCELLATION FEES

HIGH SEASON:

13/12/2019-06/01/2020, 28/02/2020-02/03/2020, 10/04/2020-27/04/2020, 05/06/2020-08/06/2020, 26/06/2020-06/09/2020  

Up to 14 days prior  to  departure: Tickets are cancelled  without charge or can be converted to open date tickets or for another departure date.

From 13 days and up to 7 days prior to departure: A 25% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.

From 6 days and up to 2 hours prior to departure: A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.

2 hours prior and up  to  the  departure: 50%  cancellation charge is applied and the tickets cannot be converted to open date tickets or for another departure date.

After departure: Tickets cannot  be cancelled or converted  to open date tickets or for another departure date.

LOW SEASON: All the other dates except those mentioned in HIGH SEASON

Up to 1 hour prior to departure: Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.

1 hour prior and up to the departure: 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or for another departure date.

After departure: Tickets cannot  be cancelled or converted to open date  tickets or for another departure date.

CANCELLATION OF DEPARTURE OR DELAY DUE TO EXTREME WEATHER CONDITIONS etc.

Delayed  Departure:  Passengers  and  vehicles  can  embark  without  changing their tickets. Cancellation of Departure: The tickets of a cancelled departure are  not  valid  for  embarkation  and  must  be  exchanged  with  the next  scheduled departure, pending on availability. Attention: In case of a departure being delayed or cancelled due to extreme weather conditions etc., passengers are kindly requested to contact the company’s port agencies in order to be informed about the new departure time.

LOSS OF TICKET(S): When a ticket is lost: a) a new ticket must be bought, in order to travel. b) passengers must report in writing, to the Company’s Central or Port Offices, before the scheduled departure, the ticket(s) loss, indicating the departure date, the itinerary and the number of the lost  ticket, as well as the number of  the new ticket bought. If, after checking the company’s records, the lost ticket has not been found used or replaced, within one (1) month after the departure date, the company will grant a free of charge ticket, for exactly the same value of the lost one.

SCHEDULES:

Arrival times quoted indicate the time the vessel arrives at the entrance of the port. The Company is not responsible for any delays, changes or cancellation of itineraries which may have been caused due to bad weather conditions, orders coming from  the  Ministry  of  Mercantile  Marine  or  from  the  Port  Authorities  or  due  to  force majeure.  The  Company  reserves  the  right,  upon  approval  of  the  competent  Ministry, to reschedule its vessels if necessary, as well as to modify the timetables. All changes are published in the Official Website of the Company and they are also announced to all the collaborating agencies.

FARES  -  DISCOUNTS:

Fares  include  maritime  transport  and  taxes.  Catering  is  not included. The company reserves the right to change the fares. All discounts/offers are not cumulative and only one (the greatest) is granted at a time. Passengers entitled to  discount,  should  mention  it  during  the  reservation  and  present  all  justifying  documents  when  issuing  the  discount  tickets,  as  well  as  on  boarding  the  vessel.  After ticket issuance, no fare difference is refunded. For Group, bus or unaccompanied vehicles’ fares, the prices are fixed upon request to the Company.

LUGGAGE  -  VALUABLES:

Luggage should be placed in the designated  areas  of  the  vessels  as  per  the  crew’s instructions. Passengers  are  entitled to carry free of charge luggage up to 50 kilos or 1m3. Luggage must not contain valuable items. These items can be handed over to the Chief Purser for safe-keeping. The company is responsible for  the damage  or  loss  of luggage on board, only if they have  been  handed over for safe-keeping and a relevant receipt  has  been  issued. The  company cannot  be  held responsible for any loss of money or valuables left in the cabins, the ship's common 

areas or the vehicles. Any loss should be reported at the ship's Reception Desk or at the Customer Service Department.

PASSENGERS  WITH  SPECIAL  NEEDS: 

On  board our  vessels  there  are  specially designed  cabins  with  easy  access  and  operation  to  accommodate  passengers with special needs. Due to a limited number of cabins it is necessary to reserve in advance (Reservations Dept., tel.: +30-210-4197400, e-mail: [email protected]).

PET ACCOMMODATION:

Pets travel in Pet cabins, which are available for pet carriage or  in  specially designed kennels on the ship's  deck.  Due to the limited  number of Pet cabins, it is necessary to reserve them in advance. For reasons of public hygiene, pets are not allowed in cabins (other than the specially designated pet cabins), bars, restaurants and the ship’s indoor public areas.

When walking on the open deck, they should wear muzzle and be on a leash and accompanied by a guardian.

Passengers traveling with a pet should hold updated health documents for their pet and are responsible for the pet’s care, safety, hygiene and are obliged to comply with the  regulations  concerning  animal  care  on  board  and  they  are solely responsible for any possible harm or damage by their animals to any third party. Unaccompanied pets are not accepted for embarkation.

CUSTOMER SERVICE DIRECT LINE: 

For any Customer Service inquiries, comments or suggestions, please contact: tel.: +30-210-4197470, e-mail: [email protected]

SAFETY ON BOARD:

Passengers should comply with the instructions of the Master and  the  crew, regarding  the maintenance of order, hygiene and safety on board. Persons refusing to comply with this demands, shall be denied access on board and will be reported to the Port Authorities. The Company and the ship are not responsible for accidents, loss or damage prior to boarding and after disembarkation. Explosives, inflammable, incendiary and dangerous materials in general are strictly forbidden on Board.

USEFUL  INFORMATION:

Cabins are characterized and used  as  2-bed,  3-bed  or 4-bed, depending on the number of  passengers  occupying it, not on the number of beds. Passengers may use all the public areas of the ships (Bars, Restaurants, Lounges, etc). Sleeping or eating  in  the  lounges  or  in  the corridors is prohibited. Smoking is prohibited, by the Greek Law, in  public indoor areas and cabins of  the  ship. EURO is the official currency on board. Other entitlements - obligations to the passenger are under the Law 3709/FEK.213/14-10-08, as it has been amended by Article 35 of Law 4150/2013 (FEK 102A’/29-04-2013.). 

GENERAL TERMS  CYCLADES-CRETE-DODECANESE

CANCELLATION POLICIES

OPEN  DATE  TICKETS: 

Open  date  tickets  are  valid  for  1  year  from  the  date  of  issue.  If  passengers  wish  to  travel  during  a  period  in  which  a  higher  tariff  is  in  force,  then  they must pay the difference between the current and the pre-paid open ticket fare.

Passengers with open date tickets must  reserve their journey well in advance. The Company cannot secure the reservation of the passengers on  their  desired travel dates or accommodation type. Open date tickets are cancelled without charge when they have  been  originally issued as open date. If they have been converted to open date, the date the ticket has been converted to open date ticket is considered as the cancellation date. Any refund will be made according to the initial date of voyage. CHANGES  –  TICKET  CANCELLATION:

Tickets  can  be  invalidated  by  the  issuing agency.  Tickets  cannot  be  invalidated  by  phone.  Passengers wishing  to  invalidate their tickets must hand them over to the issuing agency. The refund for the invalidated

tickets can be made by the issuing agency and is valid for up to 1 year after the date of invalidation. Tickets can be converted to open date tickets, by phone. Tickets can be converted to another departure date, by phone. In this case, passengers must receive their tickets before embarkation.

CANCELLATION FEES

HIGH SEASON:

13/12/2019-06/01/2020, 28/02/2020-02/03/2020, 10/04/2020-27/04/2020, 05/06/2020-08/06/2020, 26/06/2020-06/09/2020  

Up to 14 days prior  to  departure: Tickets are cancelled  without charge or can be converted to open date tickets or for another departure date.

From 13 days and up to 7 days prior to departure: A 25% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.

From 6 days and up to 2 hours prior to departure: A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.

2 hours prior and up  to  the  departure: 50%  cancellation charge is applied and the tickets cannot be converted to open date tickets or for another departure date.

After departure: Tickets cannot  be cancelled or converted  to open date tickets or for another departure date.

LOW SEASON: All the other dates except those mentioned in HIGH SEASON

Up to 1 hour prior to departure: Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.

1 hour prior and up to the departure: 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or for another departure date.

After departure: Tickets cannot  be cancelled or converted to open date  tickets or for another departure date.