Politique de confidentialité et cookies

What are these cookies after all?

All modern websites use cookies. These are tiny files that the website stores on your computer to remember things about your browsing habits which will improve your overall experience. At Ferryhopper, we care about privacy more than most. As individuals, we are very careful about what we allow websites to store about us. So we have made a website which we would be happy to use. This means that we obviously follow Greek and European law in its entirety, and in some cases, we even go further. The first step to using cookies for us is to get your informed consent, and that’s what this page is for. We do want you to agree to these cookies, because they will make your ferry ticket booking experience better, but we want you to know what you are agreeing to. For a very general overview of what cookies are, we recommend this Wikipedia article on HTTP Cookies.

Why do we use them?

We use cookies to improve your experience. Specifically, we store information that tells us what browser you use, which language you want to browse our website in, and which ferry connections you are mostly looking for. We use the following types of cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website and under our terms with you. They include, for example, cookies that enable you to log into secure areas of our website or purchase a ticket or service. 

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us for our legitimate interests of improving the way our website works, for example, by ensuring that users are finding what they are looking for easily. 

Functionality cookies. These are used to recognise you when you return to our website. This enables us, subject to your choices and preferences, to personalize our content, greet you by name and remember your preferences.

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information subject to your choices and preferences to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Disabling cookies

You can choose to disable the use of cookies by clicking on the relevant button at the end of this page. We recommend that you enable cookies as these will allow you to experience the website in the most user-friendly way. You can disable cookies by adjusting the settings on your browser. The following links will guide you through how to completely remove the cookies on some of the main browsers: ChromeFirefoxEdgeSafari. Remember that disabling cookies in this way will affect your browsing experience on all websites you visit, not just Ferryhopper.

The cookies we set

This site offers a registration / login functionality and cookies are used to remember if you are already registered and whether to show certain functionalities which might only be valid to subscribed/unsubscribed users. Ferryhopper also provides you with personalized settings to improve your browsing experience. We store the data that is required to personalize that experience in cookies.

Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties, such as Google. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solutions. Google Analytics helps us understand how you use the site and how we can improve your experience on the site. These cookies may track things such as how long you spend on the site, which pages you visit, and when you left our site. For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way the site is delivered to you. During those testing times, we will use cookies to ensure that you are met with a consistent experience on our page. We also use cookies to understand whether users find these features useful or not.

As what we do in the long run is to sell you a product, it's important for us to understand how many of the visitors in our website actually make a purchase and as a result, we try to capture and track such statistics and data by using this type of cookies. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

We also use social media cookies that allow you to connect with your social network in various ways. For these to work, the social media sites such as facebook and twitter, will set cookies through our site which they hold in accordance with their own respective privacy policies and can result in targeted advertising of our services in the specific websites/social media. If you use these buttons, then you are consenting to their privacy policy on top of ours.

Finally, we use affiliation tracking cookies in case you are redirected in our website through one of our affiliates websites with which we have relevant agreement. In this case, using the specific cookie we will apply an additional service fee cost in our non-Greek versions of our website that covers the terms of the affiliation agreement. In any case, if a service fee is applied it is clearly described prior to any payment procedure. In case you choose to decline the use of cookies or manually delete your cookies in our website and you have not been directed to the affiliation section of our website (book.ferryhopper.com), no service fee will be applied whatsoever.

More Information

We hope this page has been useful to you. f there is any further information you might require, we would encourage you to contact us, either by email, through our FacebookTwitterLinkedIn, or, you can even send us a bottle and hope it gets to us.

Privacy policy

The company «FERRYHOPPER SA», owner and administrator of the websites Ferryhopper.com and Ferryhopper.gr, that is established and operating under the provisions of Greek law and is based on street Kallirrois 23, municipality of Athens, Greece, will preserve and process the following personal data provided by the user willingly for the registration at Ferryhopper or in order to purchase ferry tickets or any other provided service.

«FERRYHOPPER SA» is in the business of selling ferry tickets, not selling data. The user consents and agrees that «FERRYHOPPER SA» will share their personal data, when necessary, with the associated travel agency Champion Travel of Athens and with the cooperating ferry operator companies so as to issue the requested ferry tickets or to provide them with any other purchased service. Finally, the aforementioned personal data will be shared with FORTHcrs company that allows the communication with all ferry operators and performs the booking of the tickets or any related services. «FERRYHOPPER SA» can use this personal data in order to communicate with the user if necessary.

The user is entitled, at any point in time, to ask to have access to those files and demand from «FERRYHOPPER SA» to delete all the files related to their personal and sensitive data.

Ferryhopper and «FERRYHOPPER SA» make every possible effort and take all the necessary measures to ensure the secure collection, redistribution (only as clearly described above), transfer and storage of the recorded personal data you send to «FERRYHOPPER SA».

Which data are stored and used

For the successful reservation of ferry tickets or any other service provided by Ferryhopper, the supplier of the specific service requires certain personal data from the user. Commonly these data are the gender, full name, age, date of birth, discount type and discount authorization number, email address and phone number of the user. In cases of international ferry routes or for ferry routes of specific companies the Passport number and issue country may be asked. «FERRYHOPPER SA» stores some of these personal details in order to facilitate customer service and communication with the user when necessary. More specifically, the following data are stored: gender and full name of the user, age and date of birth, email address and phone number. In the case where the user selects ticket delivery via courier, the full address details are stored, while in the case where the user selects to receive an invoice or receipt, all the relevant details are stored. Ferryhopper will get in contact with the user via email for reservation confirmation, reservation reminder, and other ticket related needs. Ferryhopper staff will not use the provided phone number for communication unless it is a state of need (cancellation of the booked itinerary, state of emergency, etc).

Si vous n'aimez pas l'idée d'avoir des cookies, cliquez simplement sur le bouton ci-dessous, et nous arrêterons de les utiliser!